Delivered the way it should be.
Every Backyard Legacy order ships via white-glove freight — a specialist two-person team that brings your piece to its final location, not just to your front door. Delivery is included in the price of every order.
Two-Person Team
A specialist crew handles every delivery — no standard couriers, no curbside drops.
Final Placement
Your piece is brought to its intended spot — backyard, deck, or garage — and unpacked.
Included on Every Order
White-glove freight is the standard, not an upgrade. Built into the price you see.
“You will not receive an impersonal tracking link for a consignment weighing several hundred pounds. You will hear from a person who knows your order.”
The Backyard Legacy Promise
Delivery Questions
Lead times, coverage, and what to expect on the day.
Lead times are 2–12 weeks from the date your order is confirmed, depending on the maker and finish selections. Your confirmed lead time will be included in your order confirmation email.
White-glove freight means your product arrives with a specialist two-person delivery team, not a standard courier. They deliver to your specified location (backyard, deck, or garage) and assist with unpacking and placement. For large structures such as pergolas, the team will confirm access requirements with you in advance of the delivery date.
We deliver to all 48 contiguous states as standard. Delivery to Alaska and Hawaii can be arranged. Contact us at hello@thebackyardlegacy.com before placing your order to confirm freight options and any additional cost for your location.
Our team will contact you personally when your order leaves the manufacturer, and again to schedule your delivery date and time window. You will not receive an impersonal tracking link for a consignment weighing several hundred pounds; you will hear from a person who knows your order.